Introduction

At Echobase, we highly value your privacy and maintain a firm commitment to safeguarding any information we gather from or about you. This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services and informs you about your privacy rights and how the law protects you. We use your personal data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

• Account: A unique account created for you to access our services.

• Affiliate: An entity that controls, is controlled by, or is under common control with us.

• Business: For the purposes of the California Consumer Privacy Act (CCPA), refers to Echobase Technologies Inc., which determines the means of processing consumer personal information.

• Company ("We", "Us", "Our"): Core Flow Intelligence, located in the United States. For the purpose of General Data Protection Regulation (GDPR), we are the Data Controller.

• Cookies: Small files placed on your computer or device that store browsing history and other details.

• Data Controller: The entity that determines the purposes and means of processing personal data.

• Personal Data: Any information that identifies or relates to an individual.

• Service Provider: Any third-party company or individual employed by us to facilitate or analyze service usage.

• Usage Data: Information collected automatically, such as IP addresses, browser details, and user behavior.

2. Information We Collect

We collect the following types of personal information:

2.1 Personal Data You Provide

We collect the following types of personal information:

• Name, email address, phone number, and physical address

• Payment details (for transactions)

• Communication records, including customer support inquiries

• Account login credentials.

  
  

2.2 Information Collected Automatically

We automatically collect data when you interact with our services, including:

• Usage Data: Chat conversations, time spent, and interactions with our platform

• Device Data: Browser type, IP address, operating system

• Cookies & Tracking Technologies: See Section 6 for more details

  
  

We collect the following types of personal information:

2.3 Information from Third-Party Sources

We may collect data from:

• Social Media Platforms: If you interact with us on LinkedIn, Facebook, or Twitter

• Service Providers: Third parties assisting with authentication, analytics, or payment processing

• Public Databases: If required for identity verification
  

3. How We Use Personal Information

We use personal data for:

• Providing and maintaining our services

• Processing transactions and payments

• Improving service functionality and user experience

• Conducting research and analytics

• Ensuring security and fraud prevention

• Legal compliance and regulatory requirements
  
  

4. Sharing and Disclosure

We may share your personal information with:

• Service Providers (e.g., cloud hosting, payment processors)

• Affiliates (business partners and subsidiaries)

• Legal & Regulatory Authorities (if required by law)

• Business Transfers (e.g., mergers, acquisitions)
  

We do not sell personal information to third parties for monetary compensation.

5. Data Protection Rights

Under GDPR (for EU Residents)

You have the right to:

• Access, correct, or delete your data

• Object to data processing

• Restrict processing

• Request data portability

• Withdraw consent at any time

  
  

To exercise these rights, contact support@coreflowintelligence.ai..

6. Cookies and Tracking Technologies

We use cookies for:

• Authentication & security

• Remembering user preferences

• Analyzing website traffic
  

You can manage cookie preferences in your browser settings. For more details, see our Cookies Policy.

7. Children's Privacy

Our services are not intended for individuals under 13 years of age. If we discover that a minor has provided us with personal data, we will take steps to remove it.

8. Data Retention

We retain personal data only as long as necessary for service delivery, legal compliance, and security.

9. Security Measures

We implement industry-standard security measures, including:.

• Encryption of sensitive data

• Multi-factor authentication for accounts

• Regular security audits
  

However, no online platform is 100% secure, and we cannot guarantee absolute protection.

10. International Data Transfers

By using our services, you acknowledge that your data may be processed in the United States. We ensure compliance with GDPR and other data protection regulations.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will be available on our website. Continued use of our services constitutes agreement to any updates.

12. Contact Information

For privacy-related inquiries, contact::

• Service Providers (e.g., cloud hosting, payment processors)

• Affiliates (business partners and subsidiaries)

• Legal & Regulatory Authorities (if required by law)

• Business Transfers (e.g., mergers, acquisitions)
  

📧 General Support: support@coreflowintelligence.ai
📧 Product Support: support@echobase.ai

Core Flow Intelligence, 20 S Charles St, Ste 403, Baltimore MD, USA

Thank you for using Echobase.

The Echobase Team